Legal
Privacy Policy
How Comze Ecommerce Solutions S.L. handles personal information on MadridExpats.com.
MadridExpats.com is operated by Comze Ecommerce Solutions S.L. (“we”, “us”).
Contact email: info@madridexpats.com
This privacy policy explains how we process personal data when you use MadridExpats.com, in line with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
What data we collect
We may collect personal data that you voluntarily submit through:
- Contact forms
- Advertising / partnership enquiry forms
- Emails sent to info@madridexpats.com
That typically includes your name, email address, company details when provided, website URL when provided, and the content of your message.
We may also process technical data needed to run the website securely (for example IP address associated with a form submission, for spam prevention and basic security).
We do not operate a newsletter and we do not collect email addresses for marketing subscriptions on this website.
Why we use your data
We process personal data to:
- Reply to your questions and enquiries
- Manage advertising and partnership conversations
- Protect the website against spam and abuse
- Comply with legal obligations when applicable
Legal bases
Depending on the case, we rely on:
- Your consent (for example when you send a form)
- Our legitimate interest in operating and securing the website and responding to business enquiries
- Legal obligations when they apply
Cookies
MadridExpats.com uses cookies as described in our Cookie Policy at /cookies. Non-essential cookies are only used if you accept them through the cookie banner.
How long we keep data
Contact and advertising enquiries are kept only for as long as needed to handle your request and for a reasonable period afterwards for follow-up, dispute handling or legal compliance, then deleted or anonymised.
Who we share data with
We do not sell personal data. Data may be processed by hosting and technical service providers that help us run MadridExpats.com, only under appropriate contracts and instructions.
Your rights
You may request access, rectification, erasure, restriction, objection and data portability where applicable by emailing info@madridexpats.com.
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es
Updates
We may update this policy when the site or our practices change. The latest version will always be available on this page.